The Midland Metro route stretches 20.13 kilometres from Birmingham Snow Hill to Wolverhampton St George's and runs, in the main along the old Great Western Railway route. There is a 2 kilometre section of street running track on the A41 Bilston Road between Priestfield and Wolverhampton and a shared alignment between the Hawthorns and Birmingham Snow Hill.

The trams are powered by 750 volt DC electric current supplied though overhead power cables.

There is a total of 23 stops along the route conveniently located to serve local communities including Handsworth, West Bromwich, Wednesbury and Bilston as well as commuter traffic between Wolverhampton and Birmingham.

Travel Midland Metro has now overcome the initial teething difficulties and regularly returns performance figures between 98.6% and 100% on a monthly basis. These figures make Midland Metro one of the most reliable rail based public transport systems currently operating in the UK.

1. A fleet of 16 trams run on the route
   
2. There are 116 operations staff and 30 engineering staff employed in delivering our service to the public
   
3. Fares are collected by our team of Customer Service Representatives and there is a team of Revenue Protection Officers operating on the system during timetable hours. These staff are trained to deliver excellent customer service and ensure your security and safety whilst travelling on the Metro
   
4. The 48 Driving staff are fully trained to provide a smooth and safe journey
   
5. Each tram has 56 seats and can carry up to 208 passengers
   
6. The system is fully Disabled Discrimination Act (DDA) compliant and level boarding means easy access for the disabled, parents with baby buggies and Senior Citizens
   
7. Each tram has dedicated space for two wheelchairs
   
8. Trams have a maximum speed of 70 kph and can stop, under normal service conditions in 182m
   
9. Acceleration of 0-50 kph can be achieved in 10 seconds